Sharpfy CRM
A digital receptionist with AI on WhatsApp, 24 hours a day
Your customers reach out all day long. Your business is open eight hours. The digital receptionist answers on WhatsApp and chat at any hour, answers questions, qualifies the contact, and books it straight into your calendar. And it doesn't stop there: every conversation becomes an organized lead, with full history, inside a CRM that handles proposals, follow-ups, and closing.
- AI receptionist on WhatsApp and chat, 24/7
- Qualifies the lead and books appointments on its own, mid-conversation
- Full CRM: history, proposals, and pipeline in one place
- Campaigns and automations to reactivate your base
- Guided setup, no IT team required
The bill that never closes
Your customers message at 10pm, on Sundays, on holidays. Your team works 9 to 6, Monday to Friday. The gap between those two schedules is measured in how many people decided to go with a competitor because no one answered.
The digital receptionist covers exactly that gap. It replies within the minute, at any hour, with the tone and information you configured — and the customer doesn't have to wait for business hours to start.
It doesn't just reply: it moves the conversation forward
A tree-based chatbot spits out a numbered menu and gets stuck on the first thing outside the script. Sharpfy CRM's receptionist understands questions in natural, everyday language, answers based on what you've taught it about your business, asks the qualifying questions that matter, and wraps up by booking an appointment — all inside the same WhatsApp conversation.
When a case truly needs a human, it hands off with the entire history already logged. The salesperson steps in already knowing who the customer is and what's already been discussed.
From the first hello to the signed contract
Every conversation becomes a lead in the pipeline, with full history and nobody needing to transcribe anything. From there, it's a real CRM: pipeline stages, proposals, scheduled follow-ups, custom fields, and reports on what's holding up the close.
Automations close the loop — campaigns to reactivate a stale base, appointment reminders to cut no-shows, follow-up sequences for anyone who went quiet mid-negotiation.
Who it works best for
Operations that live and die by scheduling and fast replies: clinics, medical and dental offices, law and accounting firms, service providers, real estate agencies, schools, and course providers. Any business where missing a message means losing a customer.
Setup is guided by the Sharpfy team. You don't need an IT team or to know what a prompt is.
Features
24/7 support
WhatsApp and website chat answered at any hour, including nights, weekends, and holidays.
Booking mid-conversation
The AI checks the calendar, offers open slots, and confirms the appointment without anyone else involved.
Automatic qualification
Asks the questions that separate the curious from the buyer and hands off the lead already classified in the pipeline.
Full CRM
Pipeline, conversation history, proposals, follow-ups, and reports all in the same place as the support conversations.
Campaigns and automations
Campaigns to reactivate a stale base, appointment reminders, and follow-up sequences.
Guided setup
The Sharpfy team sets it up together with you. No IT team required.
Frequently asked questions
Is the digital receptionist a chatbot?
Not in the traditional sense. Chatbots work with menus and fixed replies. Sharpfy CRM's receptionist uses artificial intelligence: it understands messages written in natural language, replies based on your business's context, and guides the conversation all the way to booking.
Does it work on official WhatsApp?
Yes. Support happens on WhatsApp and also on your website's chat, with conversations centralized in the same dashboard.
Do I need a technical team to set it up?
No. Setup is guided by the Sharpfy team, who fine-tune the responses, tone of voice, and booking rules together with you.
Can the AI actually book on my calendar?
Yes. It checks availability, offers open slots, and confirms the appointment right inside the conversation, with no manual intervention.
What happens when the AI doesn't know how to answer?
It hands off to a human agent with the entire conversation history already logged, so nobody has to ask the customer to repeat themselves.
Ready to get started?
Try Sharpfy CRM now or talk to our team to figure out which setup makes sense for your operation.